Salem Hospital Urology Service
Urology • Salem, MA
Ratings by platform
- Healthgrades (Salem Health Urology, Salem, OR): 0 (0 ratings shown / no reviews listed) (0)
- WebMD (Dr. Noel Defelippo, Salem, MA): 4.0 out of 5 (12 ratings)
- Vitals (Dr. Thomas E. Kingston, Salem, MA): 4.3 out of 5 (32 ratings (6 written reviews shown))
- WebMD (Dr. Jaffer Bashey, Salem, OR): 4.5 out of 5 (10 ratings (2 reviews shown))
- WebMD (Dr. David Elkins, Salem, OR): 3.5 out of 5 (11 ratings)
- US News (Urologists at Salem Hospital, Salem, OR): Patient Experience: 4/5 (US News summary) (23 reviews)
- Yelp (Urology Consultants of the North Shore, Salem): Not stated in snippet (review text indicates operational delays) (Not stated in snippet)
What patients say
Patients praise
- Clear explanations of conditions and treatments
- Thorough exams/clear instructions
- Caring/down-to-earth professionalism and good follow-up
- Courteous staff
Common complaints
- Rushed visits / questions not answered
- Wait times and being late
- Unprofessional/rude staff (customer service complaints)
- Some lower ratings (e.g., 3.5) on urologist review pages
In patients' words
"“Explained my diagnosis and his recommendations in clear language both before and after surgery.”"
— Vitals: Dr. Thomas E. Kingston page"“I felt rushed with my visit and some of my questions were not answered.”"
— Birdeye/Google review recap for Urology Consultants of the North Shore, Inc."“This office needs a better phone system ASAP!! just waited 20 min. for my call to be answered & the women was absolutely rude!”"
— Birdeye/Google review recap for Urology Consultants of the North Shore, Inc."“Prostate cancer, stage three. He did my surgery and I have stayed with him since then. You won't find a better doctor or a better person.”"
— WebMD: Dr. Jaffer Bashey page (review quote)"“Average Wait Time 10 Minutes” (with lower overall rating shown on the page)."
— WebMD: Dr. David Elkins pageMore clinics in Salem
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