Salem Hospital Urology Service
Urology • Salem, MA
What patients say
Patients praise
- Clear explanations of conditions and treatments
- Thorough exams/clear instructions
- Caring/down-to-earth professionalism and good follow-up
- Courteous staff
Common complaints
- Rushed visits / questions not answered
- Wait times and being late
- Unprofessional/rude staff (customer service complaints)
- Some lower ratings (e.g., 3.5) on urologist review pages
In patients' words
"“Explained my diagnosis and his recommendations in clear language both before and after surgery.”"
— Vitals: Dr. Thomas E. Kingston page"“I felt rushed with my visit and some of my questions were not answered.”"
— Birdeye/Google review recap for Urology Consultants of the North Shore, Inc."“This office needs a better phone system ASAP!! just waited 20 min. for my call to be answered & the women was absolutely rude!”"
— Birdeye/Google review recap for Urology Consultants of the North Shore, Inc."“Prostate cancer, stage three. He did my surgery and I have stayed with him since then. You won't find a better doctor or a better person.”"
— WebMD: Dr. Jaffer Bashey page (review quote)"“Average Wait Time 10 Minutes” (with lower overall rating shown on the page)."
— WebMD: Dr. David Elkins pageMore clinics in Salem
Mass General Brigham Healthcare Center
Patients praise: Professional and thorough medical care · Effective communication and listening skills.
Urology in Salem, MA - Primary Care | Specialists | Physicians
Patients praise: physicians are described as knowledgeable, thorough, and professional · many patients appreciate doctors who take time to listen to concerns.
Salem Family Health Center
Patients praise: kind and friendly staff · clean and well-maintained facility.
Endocrinology in Salem, MA - Primary Care | Specialists | Physicians
Patients praise: physicians who listen and explain conditions well · comprehensive, personalized care planning.
Salem Hospital
Patients praise: Physicians are frequently described as knowledgeable, professional, and thorough · Patients report that doctors listen to concerns and explain conditions/treatments clearly.
Salem Gastroenterology Consultants
Patients praise: Professional and reassuring medical staff (nurses, anesthesiologists) · Physicians described as knowledgeable, thorough, and kind.
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