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Salem Gastroenterology Consultants

Gastroenterology • Salem, MA

★★★★★4.9/5314 reviews across 1 platform

Ratings by platform

  • rater8 (independent verified reviews): 4.9/5 (314 reviews)

What patients say

Patients praise

  • Professional and reassuring medical staff (nurses, anesthesiologists)
  • Physicians described as knowledgeable, thorough, and kind
  • Good communication and bedside manner
  • Effective procedures and clear explanations

Common complaints

  • Unprofessional administrative staff/reception interaction
  • Billing issues and unexpected charges

In patients' words

"Behind the scenes though the nurses and Dr Du was outstanding!! I would take any care team like this one over any medical clinic I've been too. The care team receives 5 stars hands down."

— Patient review on localitybiz.com

"Everyone today was so professional and reassuring. I appreciated each one of you who had a part in my care. Thank you Dr. Ponec for your clear explanation following my procedure."

— Verified patient review for Dr. Ponec on rater8

"The service was great until I got multiple large, surprise bills that looked like duplicates... I can't afford another massive surprise bill, so I'm not going back."

— Patient review on localitybiz.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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