Mass General Brigham
Gastroenterology • Salem, MA
What patients say
Patients praise
- Professional, knowledgeable, and thorough physicians
- Compassionate and respectful staff who listen to patient concerns
- Convenient and efficient care processes (including virtual visits)
- Clear explanations of conditions and treatment plans
- Positive experiences with both routine care and specialized management of chronic conditions
Common complaints
- No significant negative themes found in the reviewed patient feedback; mentions of issues are limited to individual scheduling or minor logistical matters rather than systemic complaints.
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