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Salem Family Health Center

Family Medicine • Salem, MA

★★★★★4.9/5914 reviews across 2 platforms

Ratings by platform

  • Birdeye: 5/5 (40 reviews)
  • rater8 (Salem Family Health): 4.9/5 (874 reviews)

What patients say

Patients praise

  • kind and friendly staff
  • clean and well-maintained facility

Common complaints

  • disorganized administration and communication issues
  • difficulty with appointment scheduling and frequent cancellations
  • perceived lack of care and unprofessional behavior from staff
  • inconsistent provider continuity

In patients' words

"I have been a patient at this provider for less than two months and so far I have seen they are disorganized, unaccountable, and uncaring."

— LocalityBiz review

"Everyone with whom I interact is unfailingly kind, helpful, and friendly. Facility, great staff, clean, friendly, new."

— rater8 review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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