Salem Family Health Center | Patient-Centered Health Care
Family Medicine • Salem, MA
Ratings by platform
- Birdeye: 5/5 stars (Hudson Headwaters location) (40 reviews)
- rater8 (Salem Family Health): 4.9/5 stars (rater8) (874 ratings, 296 comments)
What patients say
Patients praise
- kind and friendly staff
- clean and well-maintained facility
Common complaints
- disorganized administration and communication issues
- difficulty with appointment scheduling and frequent cancellations
- perceived lack of care and unprofessional behavior from staff
- inconsistent provider continuity
In patients' words
"I have been a patient at this provider for less than two months and so far I have seen they are disorganized, unaccountable, and uncaring."
— LocalityBiz review"Everyone with whom I interact is unfailingly kind, helpful, and friendly. Facility, great staff, clean, friendly, new."
— rater8 reviewMore clinics in Salem
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