Arthritis & Rheumatology - LewisGale Physicians
Rheumatology • Salem, VA
Ratings by platform
- WebMD: 4.5/5 (19 ratings (3 written reviews))
- Healthgrades: 3.7/5 (12 ratings (2 written reviews))
What patients say
Patients praise
- Physicians described as knowledgeable, thorough, and professional
- Some patients appreciate doctors who take time to explain conditions and treatment plans effectively
- Positive feedback on bedside manner and willingness to listen for certain providers
Common complaints
- Frustration with office management, including appointment cancellations and delays
- Concerns regarding communication between office staff and physicians regarding prescription refills
- Some patients report negative experiences with bedside manner, specifically regarding pain management and empathy
- Dissatisfaction with corporate policies affecting doctor-patient time
In patients' words
"My rheumatologist is the best. She listens. She is thorough. She recommends whatever I need to help in any situation."
— Yelp"Absolutely horrific treatment by this provider... Awful bedside manner, dismissive and rude with zilch in the way of empathy."
— WebMD (regarding a specific provider)"I’ve never been so frustrated or thought so poorly of an institution. I am new to the area and was already extremely nervous about seeing a new doctor, only to have my appointment canceled 3 times by the office."
— Birdeye (regarding office experiences)More clinics in Salem
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