Salem Family Health Center | Patient-Centered Health Care
Primary Care • Salem, MA
Ratings by platform
- LocalityBiz: 1/5 stars (in multiple reported reviews) (Not explicitly aggregated; multiple negative anecdotes reported)
- rater8: Not explicitly stated as a total; recent feedback is positive (Not explicitly aggregated)
What patients say
Patients praise
- Polite and helpful staff interactions reported in some instances
- Positive experiences with specific clinical care interactions
Common complaints
- Poor administrative organization and communication
- Frequent staff turnover and inability to see the same provider consistently
- Issues with insurance-related treatment perceptions and billing/referral errors
- Concerns regarding staff professionalism and attentiveness
In patients' words
"I have been a patient at this provider for less than two months and so far I have seen they are disorganized, unaccountable, and uncaring."
— LocalityBiz"Everyone was very polite and helpful. The nurse was very nice and of course the doctor was outstanding."
— rater8More clinics in Salem
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