Salem Family Health Center
Primary Care • Salem, MA
Ratings by platform
- LocalityBiz: 1/5
- rater8
What patients say
Patients praise
- Polite and helpful staff interactions reported in some instances
- Positive experiences with specific clinical care interactions
Common complaints
- Poor administrative organization and communication
- Frequent staff turnover and inability to see the same provider consistently
- Issues with insurance-related treatment perceptions and billing/referral errors
- Concerns regarding staff professionalism and attentiveness
In patients' words
"I have been a patient at this provider for less than two months and so far I have seen they are disorganized, unaccountable, and uncaring."
— LocalityBiz"Everyone was very polite and helpful. The nurse was very nice and of course the doctor was outstanding."
— rater8More clinics in Salem
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Patients praise: Highly competent and attentive physicians with good bedside manner · Positive experiences with scheduling urgent or same-day appointments for established patients.
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Salem Hospital
Patients praise: Physicians are frequently described as knowledgeable, professional, and thorough · Patients report that doctors listen to concerns and explain conditions/treatments clearly.
Salem Gastroenterology Consultants
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