Walk in to your Mercy-GoHealth Urgent Care in St. Louis
Urgent Care • Saint Louis, MO
Ratings by platform
- Solv (Maplewood location): 4.8/5 (based on 7,189 ratings) (7,189)
- Zocdoc (Maplewood location): 4.84/5 (based on 43 ratings) (43)
- Birdeye (Oakville location): 3.9/5 (based on 264 ratings) (264)
- Solv (Hampton Village location): 4.8/5 (based on 35 ratings) (35)
What patients say
Patients praise
- efficient and fast service for many patients
- friendly and helpful medical staff reported in numerous positive reviews
- clean and well-maintained facilities reported by many visitors
- convenient ability to book appointments online
- easy access for minor injuries and illnesses
Common complaints
- billing issues and insurance overcharging concerns
- unfriendly or dismissive front desk and clinical staff interactions
- long wait times despite scheduling appointments
- perceived lack of diagnostic capabilities like x-rays or bloodwork at some locations
- misdiagnosis or inadequate treatment experiences
- reports of poor cleanliness in some instances
In patients' words
"In hindsight, I should have gone to an ER... Employee grabbed my fractured leg with both hands, then realized her mistake after seeing my x-ray."
— Solv review"My only complaint was that the front desk receptionist was not friendly. I don't think she ever once made eye contact with me while I was checking in. But the doc and the medical assistant were both fantastic..."
— Zocdoc review"The staff was great, very cheerful and happy. The Nurse Practitioner explained everything and listened intently to the answers to her questions."
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