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Mercy-GoHealth Urgent Care

Urgent Care • Saint Louis, MO

What patients say

Patients praise

  • efficient and fast service for many patients
  • friendly and helpful medical staff reported in numerous positive reviews
  • clean and well-maintained facilities reported by many visitors
  • convenient ability to book appointments online
  • easy access for minor injuries and illnesses

Common complaints

  • billing issues and insurance overcharging concerns
  • unfriendly or dismissive front desk and clinical staff interactions
  • long wait times despite scheduling appointments
  • perceived lack of diagnostic capabilities like x-rays or bloodwork at some locations
  • reports of poor cleanliness in some instances

In patients' words

"In hindsight, I should have gone to an ER... Employee grabbed my fractured leg with both hands, then realized her mistake after seeing my x-ray."

— Solv review

"My only complaint was that the front desk receptionist was not friendly. I don't think she ever once made eye contact with me while I was checking in. But the doc and the medical assistant were both fantastic..."

— Zocdoc review

"The staff was great, very cheerful and happy. The Nurse Practitioner explained everything and listened intently to the answers to her questions."

— GoHealth Urgent Care patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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