St. Luke's Urgent Care Centers
Urgent Care • Saint Louis, MO
What patients say
Patients praise
- Friendly and helpful staff in some interactions
- Professional and thorough medical care provided by some clinicians
- Convenient 365-day-a-year availability
Common complaints
- Billing disputes, specifically regarding being billed at emergency room rates for urgent care services
- High costs and unexpected medical bills
- Inconsistent quality of care and provider communication
- Wait times and administrative frustrations
In patients' words
"I took my daughter here for a head cold... 15 minutes in the office equals a bill in excess of $750.00... The staff here was fine the billing practices are not."
— LocalityBiz user review"We saw Cynthia Anthonies, NP at St. Luke’s for my 4-year-old granddaughter, and she was wonderful. She was so sweet with her, very attentive, and incredibly thorough in her examination."
— Birdeye user review"For the last couple of months I have gone back and forth with St. Luke's... St. Luke's says they cannot change the coding on the visit. When it was sent to [the insurance provider], it was sent over as an emergency room visit, which it was not."
— Better Business Bureau complaint recordMore clinics in Saint Louis
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