Urgent Care and Walk-In Clinic | St. Louis - St. Luke's Hospital
Urgent Care • Saint Louis, MO
Ratings by platform
- Trucker Guide (Creve Coeur location): 4.2 out of 5 (447 reviews)
- Birdeye (Arnold location): 2.7 out of 5 (79 reviews)
- Trucker Guide (Ladue location): 2.5 out of 5 (102 reviews)
What patients say
Patients praise
- Friendly and helpful staff in some interactions
- Professional and thorough medical care provided by some clinicians
- Convenient 365-day-a-year availability
Common complaints
- Billing disputes, specifically regarding being billed at emergency room rates for urgent care services
- High costs and unexpected medical bills
- Inconsistent quality of care and provider communication
- Wait times and administrative frustrations
In patients' words
"I took my daughter here for a head cold... 15 minutes in the office equals a bill in excess of $750.00... The staff here was fine the billing practices are not."
— LocalityBiz user review"We saw Cynthia Anthonies, NP at St. Luke’s for my 4-year-old granddaughter, and she was wonderful. She was so sweet with her, very attentive, and incredibly thorough in her examination."
— Birdeye user review"For the last couple of months I have gone back and forth with St. Luke's... St. Luke's says they cannot change the coding on the visit. When it was sent to [the insurance provider], it was sent over as an emergency room visit, which it was not."
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