Urgent Care & Walk-In Clinic | Tower Grove, MO
Urgent Care • Saint Louis, MO
Ratings by platform
- Birdeye (Company-wide): 4.9/5 stars across company-wide reviews (4,940 reviews)
- Better Business Bureau (Company-wide): 1.25/5 stars
What patients say
Patients praise
- Friendly, welcoming, and professional staff
- Efficient and quick service times for appointments and walk-ins
- Convenience of on-site services like X-rays and lab testing
- Ease of online scheduling and check-in processes
Common complaints
- Concerns regarding billing practices and payment collection procedures
- Negative experiences with billing department responsiveness
- Occasional complaints about wait times or perceived lack of urgency in care for specific medical needs
In patients' words
"Everyone from front desk to care staff were friendly and efficient."
— Recent patient review (March 2026)"Horrible billing department.. will come after you and your account even when your insurance paid 100% of bill already."
— BBB Customer Review (2025)More clinics in Saint Louis
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