Seniors | Rowlett, TX - Official Website
Geriatric Care • Rowlett, TX
Ratings by platform
- Seniors.fyi (Mercer Place): 4.3/5 (50 reviews)
- Seniors.fyi (The Luxe at Rowlett): 4.6/5 (53 reviews)
- Caring.com (Rowlett Health And Rehab): 4.0/5 (6 reviews)
- Yahoo Local (Lakeview Pointe): 2.5/5 (3 reviews)
- Promallu (Evergreen at Rowlett): 4.1/5 (81 reviews)
- A Place for Mom (Christian Companion): 4.6/5 (5 reviews)
What patients say
Patients praise
- Kind and friendly staff reported at certain facilities and home care agencies
- Strong personal recommendations and trust in specific owners/caregivers
- Convenient locations and well-regarded activities programs
- Effective, personalized in-home care support]},ratingsMentioned:{citations:,confidence:
Common complaints
- Inconsistent food quality and lack of temperature control for meals
- Poor communication, unresponsive management, and unreturned calls
- Staff behavior issues, including allegations of hostility, unprofessionalism, or neglect
- High costs relative to facility age, room size, or services offered
- Maintenance concerns, such as cleanliness, pests, and outdated facilities
- Safety and security concerns, including lack of monitoring for falls and homeless individuals on property
In patients' words
"Shockingly, no one from the staff noticed or responded—it’s clear no one is actively monitoring the security cameras."
— Evergreen at Rowlett reviewer"We had a bad experience with one of the caregivers, but she's no longer there... I would definitely recommend them."
— Christian Companion Senior Care reviewerMore clinics in Rowlett
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