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Integrity Urgent Care

Retail Clinic • Rowlett, TX

★★★★★4.8/5153 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.8/5 (86 reviews)
  • Toprated Business: 4.8/5 (67 reviews)

What patients say

Patients praise

  • Friendly, professional, and efficient staff
  • Clean and well-maintained facility
  • Short wait times and quick service
  • Compassionate and knowledgeable medical providers
  • Convenient online check-in process

Common complaints

  • Some patients experienced issues with upfront insurance verification and payment collection processes.

In patients' words

"Cordial, efficient, timely, caring, and professional attention. The office is bright, clean and comfortable."

— Patient review on Birdeye

"The front desk was all business. They wouldn't see me at all until they verified my insurance AND collected the money due."

— Patient review on Birdeye

"WHEN I SAY THIS WAS THE FASTEST IN THE 35 years of my life I have ever been in and out of a doctor office with the solution fixed... everything was so quick and the bedside manner is top tier"

— Patient review on Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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