Rowlett - CareNow Urgent Care
Retail Clinic • Rowlett, TX
Ratings by platform
- Birdeye: 4.4 out of 5 stars (783 reviews)
- Solv Health: 2.3 out of 5 stars (6 reviews)
What patients say
Patients praise
- Compassionate, caring, and thorough clinical staff
- Convenient location and extended hours
- Easy check-in for many patients
- Efficient diagnostic procedures for many visitors
Common complaints
- Long wait times despite online check-in appointments
- Rude or unprofessional customer service and front desk interactions
- Confusion or technical issues with the appointment/digital check-in system
- Billing and cost concerns
In patients' words
"The doctor was fantastic. Caring, courteous, thorough and clear. The check-in was easy and the front desk was great... The rooms were great except the floors look old and dirty."
— Loc8NearMe Review"Longest wait times ever! No consideration for the patients even with the online check in feature!"
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