West Round Rock - CareNow Urgent Care
Urgent Care • Round Rock, TX
Ratings by platform
- Facebook: 88% recommend (25 reviews)
- SolvHealth: 1.0/5.0 (1 review)
- Yelp: N/A (mixed volume of reviews) (45 reviews)
What patients say
Patients praise
- Attentive medical staff
- Efficient processes reported by some patients
- Clean and modern waiting environment
- Knowledgeable doctors and friendly support staff in specific instances
Common complaints
- Long wait times
- Poor staff interaction or customer service complaints
- Issues with insurance and billing communication
- Negative experiences with quality of care and bedside manner reported in some reviews
In patients' words
"The doctor, nurse, billing expert, and even the receptionist were very friendly and accommodating. I would definitely go here again for any..."
— MapQuest user review (Ron N.)"They lied to me saying that my insurance probably wouldn't cover my COVID test due to me taking the test ..."
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