Baylor Scott & White Urgent Care – Round Rock 425 University
Urgent Care • Round Rock, TX
Ratings by platform
- Birdeye (aggregated): 2.9 out of 5 stars (318 reviews)
- Facebook: 82% recommend (63 reviews)
What patients say
Patients praise
- Some patients report appreciation for specific doctors and their listening skills
- Positive mention of staff quality in isolated instances
Common complaints
- Difficulties with billing, insurance, and unexpected facility charges
- Poor communication and lack of responsiveness from staff and doctors
- Long delays in care, appointment cancellations, and difficulties with administrative processes
- Frustrations regarding internal referral requirements
In patients' words
"Just stay away, going to this healthcare system will only shorten your life span due to stress from their questionable billing practices."
— uscompanies.net"ABSOLUTE WORST EXPERIENCES EVERY SINGLE TIME WE COME! Here today after MULTIPLE phone calls..."
— Birdeye"Dr Martin was so nice. She was a great listener."
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