Austin Regional Clinic
Neurology • Round Rock, TX
Ratings by platform
- Austin Regional Clinic official website: 4.9/5 (746 reviews)
- Facebook: 78% recommend (202 reviews)
What patients say
Patients praise
- High patient satisfaction with specific neurologists (Dr. Nolan, Dr. Boruchow)
- Professional and knowledgeable care from clinicians
- Effective listening and communication from doctors
Common complaints
- Difficulty reaching staff by phone
- Incompetent front desk/reception service communication issues
- Billing and coding concerns/disputes
- Long wait times for appointments
In patients' words
"Dr. Boruchow is a wonderful and professional caregiver who is very knowledgeable about my neuromuscular condition and is also a skilled listener. I feel privileged to have him as my doctor."
— Austin Regional Clinic website patient review for Dr. Boruchow"The most incompetent front desk staff I’ve ever talked to. Nobody communicates with each other from shift to shift, and they couldn’t care less about your time or well being. The doctors and nurses are great though, it’s too bad they’re over shadowed by the terrible reception staff."
— LocalityBiz aggregate patient review for ARC Round RockMore clinics in Round Rock
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