Get Expert Neurology Care | Central Texas Neurology
Neurology • Round Rock, TX
Ratings by platform
- Yelp / Yahoo / Apple Maps: Approximately 2.3 to 2.5 out of 5 stars (based on platforms like Yelp/Yahoo) (54 reviews (combined platform estimates))
- WebMD (Dr. Craig Couch profile): 4.0 out of 5 stars (for Dr. Craig Couch) (26 ratings (with 1 written review))
What patients say
Patients praise
- Specific doctors praised for being thorough, compassionate, and attentive
- Some patients appreciate the time spent during consultations
- Professional and knowledgeable care from certain specialists, particularly for conditions like Parkinson's and MS
Common complaints
- Difficulty reaching the office by phone
- Unresponsive or slow administrative and billing staff
- Complaints regarding appointment scheduling and cancellations
- Negative experiences with bedside manner and perceived lack of empathy from some providers
- Perception that the practice is more focused on billing and fees than patient care
In patients' words
"Poor clinical service and terrible, horrible, no good, very bad billing department– so rude."
— Unilocal Review"I waited almost 4 months for this Neurology appointment only to be denied my appointment because of incompetent administrative staff that handles new patients."
— LocalityBiz Review"First time seeing Dr. Parisa Khosravi and omg what a gem I found. She just started working here and she is so patient and thorough with her diagnosis."
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