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Ridgeview Internal Medicine Group

Internal Medicine • Rochester, NY

What patients say

Patients praise

  • Positive experiences with specific clinical departments such as labor and delivery or NICU
  • Occasional praise for individual attentive doctors and nurses
  • Certain hospitals are recognized as high performing in specific adult procedures and conditions

Common complaints

  • Billing errors and complex insurance denial issues
  • Inattentive, unprofessional, or rude staff interactions
  • Delays in care, specifically concerning call button response times and pain management
  • Cleanliness concerns in patient rooms and facilities
  • Difficulties with appointment scheduling and administrative communication

In patients' words

"The gals in PACU unit were very kind to me in my first experience with surgery. They gave me excellent recovery steps with my Packet to go home."

— LocalityBiz review of Rochester General Hospital

"Unity is the worst hospital in Rochester."

— LocalityBiz review of Unity Hospital

"Nurses at Sands postpartum were amazing and the NICU amazing but other then that they sucked."

— Birdeye review of Rochester General Hospital Laboratory Service Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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