Internal Medicine | URochester Medicine - URMC.Rochester.edu
Internal Medicine • Rochester, NY
What patients say
Patients praise
- Highly rated individual providers for compassion, knowledge, and listening skills
- Efficient and friendly office and nursing staff at some locations
- Systematic use of patient surveys for transparency and quality improvement
Common complaints
- High billing/unexpected costs at urgent care facilities
- Long wait times for appointments and in emergency departments
- Concerns regarding professional demeanor and communication from certain providers
- Perceived lack of transparency in billing and facility types
In patients' words
"Dr. Kane is top notch rockstar... He always listens to my questions and provides great feedback."
— URochester Medicine Provider PageMore clinics in Rochester
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