Division of Endocrinology, Diabetes, Metabolism, and Nutrition ...
Endocrinology (Diabetes) • Rochester, MN
What patients say
Patients praise
- High clinical competence and thoroughness of many individual physicians
- Positive patient experiences involving well-coordinated care for complex conditions
- Providers often described as kind, encouraging, and knowledgeable
- Appreciation for detailed reviews of medical history by specialists
Common complaints
- Significant wait times for appointments and referral delays
- Difficulty reaching the department by phone
- Reports of perceived lack of engagement or empathy from some providers
- Concerns regarding billing, administrative processes, and communication failures
- Frustration with being denied care or receiving limited access as a new patient
In patients' words
"I know from making my future appointments that the endocrinologists are very busy and as an existing patient it's sometimes difficult for me to get in."
— Mayo Clinic Connect Discussion"The line was continuously busy for an hour and half... When we reported the issue... They confirmed her that they were not 'taking any new patients'."
— ComplaintsBoard review regarding Mayo ClinicMore clinics in Rochester
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Patients praise: High level of clinical expertise and knowledge among specialists · Thoroughness in diagnosing and managing complex hormonal conditions.
EA Therapeutic Health
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Patients praise: Occupational medicine services focused on treating/preventing work-related illnesses and injuries in Minnesota (including return-to-work planning)..
Gastroenterology Group of Rochester
Patients praise: Highly regarded physicians and providers who listen and do not rush patients · Professional, friendly, and helpful nursing and office staff.
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