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Mayo Clinic

Occupational Medicine • Rochester, MN

★★☆☆☆2.4/5290 reviews across 2 platforms

Ratings by platform

  • BBB (Mayo Clinic, Rochester profile) (284 reviews)
  • SmartCustomer (mayoclinic.org): 2.4/5 (6 reviews)

What patients say

Patients praise

  • Occupational medicine services focused on treating/preventing work-related illnesses and injuries in Minnesota (including return-to-work planning).

Common complaints

  • Negative patient experiences and complaints about care/administration, including billing/insurance issues and lack of responsiveness (general Mayo Clinic feedback).
  • Complaints describe possible mis-prescription or issues with diagnostic/clinical management causing prolonged pain (non-occupational medicine patient complaint).

In patients' words

"“I have experienced problems with patient care and administration. They seem to focus more on profit than on supporting patients.”"

— BBB customer review (Mayo Clinic, Rochester profile)

"“Horrible Service Stay Away!”"

— SmartCustomer reviews summary for Mayo Clinic Rochester

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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