Richmond Medical Center
Primary Care • Richmond, CA
Ratings by platform
- Birdeye (Richmond University Medical Center): 2.3/5 stars (641 reviews)
- SolvHealth (Richmond University Medical Center): 2.9/5 stars (37 reviews)
- Facebook (Richmond VA Medical Center): 78% recommended (727 reviews)
- Momentary Labs (Richmond VA Medical Center/Hunter Holmes McGuire VAMC): 4/5 stars (418 patient surveys)
What patients say
Patients praise
- Effective communication from doctors and nurses in some departments
- High satisfaction with specific specialty clinics and nursing staff
- Relatively easy access to emergency appointments in some settings
- Praise for discharge information quality
Common complaints
- Inconsistent staff responsiveness
- Long wait times for appointments and medical status updates
- Difficulty seeing the same primary care doctor consistently
- Concerns regarding cleanliness and hospital environment quietness
- Mixed reports on communication and accessibility to emergency care
In patients' words
"My main problem at the surgery is that I don't get to see the same doctor... When I request to see the same doctor they always tell me they are not available."
— Healthwatch Birmingham and Solihull (Richmond Medical Centre)"The only reason I go to the Richmond VAMC is for the specialty clinics and for prescriptions. You cannot get reasonably prompt service from primary care clinics."
— Yelp (Hunter Holmes McGuire VA Medical Center)"The hospital's top strength is its discharge information, while an area identified for improvement is staff responsiveness."
— Momentary Labs (Richmond VA Medical Center)More clinics in Richmond
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