Contra Costa Health
Women's Health • Richmond, CA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.9/5 (1,420 reviews)
- Healthgrades: 5.0/5 (1 review)
What patients say
Patients praise
- Staff described as professional, friendly, and efficient
- Providers praised for being compassionate, caring, and attentive listeners
- Patients report feeling comfortable, heard, and not rushed during appointments
- Clean and well-maintained office environments
Common complaints
- Reports of unprofessional and dismissive front desk staff
- Concerns regarding provider bedside manner and dismissiveness toward patient health concerns
- Difficulties with communication and responsiveness to follow-up messages
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