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Family Doctors in Richmond, CA

Primary Care • Richmond, CA

★★★★★4.9/5338 reviews across 4 platforms

Ratings by platform

  • Sutter Health: 4.9/5 (309 reviews)
  • Healthgrades: 4.6/5 (23 reviews)
  • Healthgrades: 4.8/5 (4 reviews)
  • WebMD Care: 5/5 (2 reviews)

What patients say

Patients praise

  • Thorough and attentive care, especially when listening to patient concerns
  • Effective communication and clear explanation of medical conditions
  • Strong follow-up on test results and specialist referrals
  • Friendly, professional, and efficient office staff and nurses

Common complaints

  • Reports of dismissive bedside manner and poor communication
  • Concerns regarding staff unprofessionalism or difficulty accessing staff
  • Perceived lack of regard for patient concerns and health history

In patients' words

"Dr.Stern is a clear communicator and reads your medical charts and lab reports beforehand... patients can spend time discussing treatment alternatives instead of small chit-chat with doctor."

— Healthgrades

"Dr shih was incredibly dismissive towards my concerns with my health. He fought providing referrals to specialized care... Very poor bedside manner."

— WebMD Care

"Terrible doctor. Treats patients as if he has zero regard for their concerns and health. Cold person, and very rude."

— Healthgrades

"I've always appreciated her extensive knowledge, professionalism, friendliness, & patience (with me!); I recommend her highly!"

— Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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