Our Richmond Urgent Care Center in CA
Physical Therapy • Richmond, CA
Ratings by platform
- Birdeye (Aggregate of Google, Facebook, and other sources): 3.4 out of 5 stars (987 reviews)
- Facebook: 66% recommend (23 reviews)
What patients say
Patients praise
- Individual staff members noted as professional and courteous
Common complaints
- Extremely long wait times for appointments and walk-ins
- Frustration with administrative and check-out processes
- Complaints about perceived lack of professionalism and staff focus
- Perception of slow service for work-related injuries compared to other patients
In patients' words
"Whether you are walk-in or have an appointment… expect at least a three hour wait before you are seen... the slowest clinic to go to for any reason even for work injuries."
— Unilocal user review"Long waiting time and totally harassment to the patients . Very bad service."
— Birdeye/Google user review"The ONLY reason this is 2 stars is because of the older black lady at the desk. She was professional and courteous. She kept the moral up beat as best as she can."
— Birdeye/Google user review (Toni A.)More clinics in Richmond
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