
Concentra
Occupational Health • Richmond, CA
Ratings by platform
- Birdeye/General aggregation: 3.4/5 (987 reviews)
- Yelp: 1.6/5 (142 reviews)
What patients say
Patients praise
- some front desk staff are reported to be professional and courteous
Common complaints
- excessively long wait times for appointments, physicals, and drug screenings
- perceived lack of professionalism from medical staff
- inefficient patient processing and triaging issues
- frustration with administrative and check-in procedures
In patients' words
"I would give no stars if possible!I have a foot injury from work and they are seeing regular people for just physicals before me... I hear the doctors and nurses ... goofing off in the hallway! I work in the medical field and this is the worst most unprofessional medical establishment I’ve ever encountered."
— Unilocal/Unspecified review platform"Well I've been here waiting for 4 hours for a drug screen and physical exam. I've never seen such slow service."
— YelpMore clinics in Richmond
Richmond Health Network
Patients praise: Physicians are often described as knowledgeable, thorough, and caring · Many patients appreciate doctors who take their time to explain conditions and listen to concerns.
Contra Costa Health
Patients praise: Staff described as professional, friendly, and efficient · Providers praised for being compassionate, caring, and attentive listeners.
Richmond Premier Foot & Ankle Clinic
Patients praise: kind and sympathetic doctor (Dr. Oteri) · informative and patient care.
Family Doctors in Richmond, CA
Patients praise: Thorough and attentive care, especially when listening to patient concerns · Effective communication and clear explanation of medical conditions.
Related articles
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Richmond, or filter by state and specialty to compare patient ratings.