Our Richmond Urgent Care Center in CA - Concentra
Occupational Health • Richmond, CA
Ratings by platform
- Birdeye/General aggregation: 3.4/5 (~987-1052 reviews)
- Yelp: 1.6/5 (142 reviews)
What patients say
Patients praise
- some front desk staff are reported to be professional and courteous
Common complaints
- excessively long wait times for appointments, physicals, and drug screenings
- perceived lack of professionalism from medical staff
- inefficient patient processing and triaging issues
- frustration with administrative and check-in procedures
In patients' words
"I would give no stars if possible!I have a foot injury from work and they are seeing regular people for just physicals before me... I hear the doctors and nurses ... goofing off in the hallway! I work in the medical field and this is the worst most unprofessional medical establishment I’ve ever encountered."
— Unilocal/Unspecified review platform"Well I've been here waiting for 4 hours for a drug screen and physical exam. I've never seen such slow service."
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