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Concentra

Occupational Health • Richmond, CA

★★★☆☆3.2/51,129 reviews across 2 platforms

Ratings by platform

  • Birdeye/General aggregation: 3.4/5 (987 reviews)
  • Yelp: 1.6/5 (142 reviews)

What patients say

Patients praise

  • some front desk staff are reported to be professional and courteous

Common complaints

  • excessively long wait times for appointments, physicals, and drug screenings
  • perceived lack of professionalism from medical staff
  • inefficient patient processing and triaging issues
  • frustration with administrative and check-in procedures

In patients' words

"I would give no stars if possible!I have a foot injury from work and they are seeing regular people for just physicals before me... I hear the doctors and nurses ... goofing off in the hallway! I work in the medical field and this is the worst most unprofessional medical establishment I’ve ever encountered."

— Unilocal/Unspecified review platform

"Well I've been here waiting for 4 hours for a drug screen and physical exam. I've never seen such slow service."

— Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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