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Obstetrics/Gynecology (Ob/Gyn) at Richmond Medical Center

OB-GYNRichmond, CA

★★★★★4.7/51,642 reviews across 3 platforms

Ratings by platform

  • Birdeye (Bon Secours Richmond OB-GYN): 3.1/5 stars (75 reviews)
  • Birdeye (Virginia Women's Center): 4.9/5 stars (1,420 reviews)
  • U.S. News & World Report (Richmond University Medical Center): 4/5 (Patient Experience) (147 reviews)

What patients say

Patients praise

  • Professional and knowledgeable medical staff
  • Convenient locations and integrated services
  • Patient-centered care and commitment to communication
  • Positive bedside manner from specific providers
  • Efficient and clean facilities in certain networks
  • Comprehensive range of services offered (e.g., midwifery, robotic surgery)

Common complaints

  • Difficulties with appointment scheduling
  • Perceived dismissiveness or lack of attentiveness from medical staff
  • Concerns regarding communication and patient-doctor consistency
  • Issues with administrative staff attitudes
  • Historical complaints regarding clinical quality and safety protocols (specific to Richmond Medical Center for Women)
  • Discontent with specific procedures or staff performance (e.g., ultrasound technicians)

In patients' words

"Going to the Gynecologist is never enjoyable but they made me as comfortable as possible. Dr. Deal took a lot of time to explain what my symptoms could be and going over test results."

Bon Secours Richmond OB-GYN review

"My only problem was that I hardly ever saw the same doctor... I can say that I saw every physician in that department."

Kaiser Richmond patient review

"If you want to feel heard, go somewhere else."

Dr. Elizabeth Roberts (Richmond, VA) review

"If I could give 0 stars I would. I went to set up an appointment and make them my obgyn and the ladies at the front had an attitude and were very rude."

FirstHealth Richmond Medical Group review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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