Mental Health | Contra Costa Health
Mental Health • Richmond, CA
Ratings by platform
- Birdeye: 2.0 out of 5 stars (based on limited reviews) (2 reviews)
- LocalityBiz (Independent review platforms): Low star ratings (1 out of 5 stars common) (Multiple independent user reviews)
What patients say
Patients praise
- Formal patient satisfaction surveys indicate generally high satisfaction rates (e.g., 92% satisfied with services received)
- Some patients report positive experiences with specific therapists and consistent care providers
Common complaints
- Concerns regarding medication management and provider responsiveness
- Reports of rude or dismissive staff and therapist interactions
- Difficulties with administrative processes, including appointments and communication
- Perceived lack of care for patient well-being
In patients' words
"The therapist that was supposed to help me actually said there was nothing wrong. She wasn't gonna diagnose me with anything and rolled her eyes at me."
— LocalityBiz user review for Central County Adult Mental Health Services"These people are suppose to know how to handle people with mental issues and how to help them... When I called not only were they rude but they would purposely put me on hold for long periods of time and I got hung up on twice."
— LocalityBiz user review for Contra Costa Behavioral HealthMore clinics in Richmond
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