Contra Costa Health
Mental Health • Richmond, CA
Ratings by platform
- Birdeye: 2.0/5 (2 reviews)
What patients say
Patients praise
- Formal patient satisfaction surveys indicate generally high satisfaction rates (e.g., 92% satisfied with services received)
- Some patients report positive experiences with specific therapists and consistent care providers
Common complaints
- Concerns regarding medication management and provider responsiveness
- Reports of rude or dismissive staff and therapist interactions
- Difficulties with administrative processes, including appointments and communication
- Perceived lack of care for patient well-being
In patients' words
"The therapist that was supposed to help me actually said there was nothing wrong. She wasn't gonna diagnose me with anything and rolled her eyes at me."
— LocalityBiz user review for Central County Adult Mental Health Services"These people are suppose to know how to handle people with mental issues and how to help them... When I called not only were they rude but they would purposely put me on hold for long periods of time and I got hung up on twice."
— LocalityBiz user review for Contra Costa Behavioral HealthMore clinics in Richmond
Richmond Health Network
Patients praise: Physicians are often described as knowledgeable, thorough, and caring · Many patients appreciate doctors who take their time to explain conditions and listen to concerns.
Contra Costa Health
Patients praise: Staff described as professional, friendly, and efficient · Providers praised for being compassionate, caring, and attentive listeners.
Richmond Premier Foot & Ankle Clinic
Patients praise: kind and sympathetic doctor (Dr. Oteri) · informative and patient care.
Family Doctors in Richmond, CA
Patients praise: Thorough and attentive care, especially when listening to patient concerns · Effective communication and clear explanation of medical conditions.
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