Urgent Care for Richland |Kadlec ExpressCare - Queensgate
Urgent Care • Richland, WA
Ratings by platform
- Birdeye (Kadlec ExpressCare - Urgent Care In Queensgate): 3.7 out of 5 stars (146 reviews)
What patients say
Patients praise
- Efficient and convenient appointment booking process
- Staff described as professional, compassionate, knowledgeable, and friendly
- Short wait times reported by many patients
- Clean facility environment
Common complaints
- Concerns regarding facility size and air circulation in the clinic space
- Occasional complaints about appointment-related issues (e.g., location not being open as scheduled)
- Some feedback in online reviews appears to be conflated with other urgent care or emergency room experiences not specific to this clinic
In patients' words
"Amazing, compassionate, and knowledgeable staff. No waiting time at all but if there had been I would have felt it worth it. The only improvement I can think of is the size of the clinic itself is pretty small. It appeared clean but the confined space I felt lacked the air circulation that is especially important in a healthcare setting."
— Patient review (Beautihost)"I’m always very impressed with this Urgent Care. The check in is easy. The staff show compassion and patience with my mom who has dementia. Great medical facility."
— Patient review (Loc8NearMe) January 2026More clinics in Richland
Health First Urgent Care: Urgent Care Centers in Tri-Cities
Patients praise: Professional, friendly, and knowledgeable staff · Clean and well-maintained facility.
Richland Urgent Care
Patients praise: convenient, quick, and efficient check-in processes · caring, thorough, and professional medical staff.
Kadlec Clinic - Richland Primary Care
Patients praise: caring and professional staff · strong long-term provider-patient relationships.
Primary Care & Women's Health in Richland
Patients praise: high patient satisfaction with individual practitioners like Dr. Mark Mulholland, Dr. David Jones, Dr. Jessica Schneider, and Dr. Saira Tandon · practitioners described as compassionate, attentive, and thorough listeners.
Lifetime Dental Care • Tri-Cities Dentist | Richland, WA
Patients praise: friendly and welcoming staff · comfortable, spa-like atmosphere (neck wraps, wax hand treatments, ceiling TVs).
Kadlec Clinic - Richland Nephrology - Providence
Patients praise: Providers are consistently described as knowledgeable, professional, and thorough · Staff are generally perceived as courteous and efficient in many instances.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.