Health First Urgent Care: Urgent Care Centers in Tri-Cities
Urgent Care • Richland, WA
Ratings by platform
- Birdeye (Aggregate): 4.5/5 (2,028 total reviews across platforms)
- Google: 4.4/5 (835 reviews)
- Yelp: 3.3/5 (18 reviews)
What patients say
Patients praise
- Professional, friendly, and knowledgeable staff
- Clean and well-maintained facility
- Efficient care with minimal wait times for many patients
- Convenient online appointment check-in system
- Comprehensive range of services available walk-in
Common complaints
- Occasional busy periods extending wait times
- Some mixed feedback on checking in processes
- Isolated reports of staffing issues
In patients' words
"The faulty is very clean, well stocked and well taken care of. The receptionist, medical staff and doctor were very helpful and welcoming."
— Loc8NearMe user review (December 2025)"Checking in could be slightly easier. Nurse and doctor were great!"
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