Kadlec Clinic - Richland Nephrology - Providence
Nephrology • Richland, WA
Ratings by platform
- Providence Official Site: 4.9/5 (986 ratings) (986 ratings)
- Healthgrades (for Robert Pleyo, ARNP): 5.0/5 (38 ratings)
- Healthgrades / Vitals (for Dr. Puneet Tandon, MD): 4.9/5 (178-180 ratings)
- WebMD (for Dr. Elhami Hannan, MD): Not explicitly specified aggregate rating (217 ratings)
What patients say
Patients praise
- Providers are consistently described as knowledgeable, professional, and thorough
- Staff are generally perceived as courteous and efficient in many instances
- Patients feel heard, respected, and at ease during consultations
- Clear explanations of medical conditions and treatments are commonly praised
Common complaints
- Long wait times for appointments
- Occasional reports of rude, condescending, or impatient support staff during virtual visits
- Some providers may appear rushed or focus more on paperwork/screens than patient interaction during visits
In patients' words
"My medical experiences with Robert Pleyo has been rewarding for me. He takes time to listen and I feel comfortable. I appreciate him and his staff."
— Healthgrades patient review"The staff person who initiated the virtual visit was condescending and rude... Dr. Tandon is a kind, professional and knowledgeable provider. He deserves a better support staff."
— Healthgrades/Vitals patient review"The Physician and staff at this facility have always been helpful and respectful."
— WebMD patient reviewMore clinics in Richland
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