Primary Care & Women's Health in Richland
Primary Care • Richland, WA
Ratings by platform
- Kadlec Clinic - South Richland Primary Care: 4.9/5 stars (1,849 ratings)
- WebMD (Dr. Mark Mulholland): 5.0/5 stars (175 ratings and 133 reviews)
- Healthline (Dr. Saira Tandon): 4.8/5 stars (134 reviews)
What patients say
Patients praise
- high patient satisfaction with individual practitioners like Dr. Mark Mulholland, Dr. David Jones, Dr. Jessica Schneider, and Dr. Saira Tandon
- practitioners described as compassionate, attentive, and thorough listeners
- appreciation for personalized and root-cause medicine approaches
- high ratings (often 4.8-5.0) for established individual clinics and doctors
- strong patient loyalty to specific doctors despite clinic challenges
Common complaints
- reports of a visit-driven, appointment-heavy factory approach
- difficulties with obtaining and transferring medical records
- inconsistent communication regarding provider departures
- complaints about lack of follow-up on lab results and treatment plans
- concerns about provider priorities regarding administrative requirements over patient care
In patients' words
"The staff are friendly but unfortunately this clinic is a visit-driven practice/Appointment factory. They will want to schedule as many visits as possible even when it's unnecessary while also failing to follow up with abnormal labs and going over treatment plans."
— Patient review of Kadlec Family Medicine Residency Clinic"Patients consistently describe Dr. Mark Mulholland as an exceptionally caring and attentive physician who takes time to listen to their concerns and explain medical information clearly."
— WebMD patient summary for Dr. Mark Mulholland"Dr. Schneider integrates functional medicine principles into her traditional primary care practice. Patients describe this combination as rare in the Tri-Cities area."
— Empowered Health Institute provider overviewMore clinics in Richland
Kadlec Clinic - Richland Primary Care
Patients praise: caring and professional staff · strong long-term provider-patient relationships.
Lifetime Dental Care • Tri-Cities Dentist | Richland, WA
Patients praise: friendly and welcoming staff · comfortable, spa-like atmosphere (neck wraps, wax hand treatments, ceiling TVs).
Kadlec Clinic - Richland Nephrology - Providence
Patients praise: Providers are consistently described as knowledgeable, professional, and thorough · Staff are generally perceived as courteous and efficient in many instances.
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