Urgent Care Services & Locations | Albany Med Health System
Urgent Care • Rensselaer, NY
Ratings by platform
- Birdeye/Google aggregated reviews: Generally around 3 out of 5 stars across various aggregated locations (Varies by location (e.g., 92, 103, 96 reviews respectively))
What patients say
Patients praise
- Convenience and accessibility of locations
- General efficiency and quick turnaround times reported by some patients
- Friendly and professional staff interactions noted by many users
- Availability of virtual and scheduled appointments via MyChart
Common complaints
- Reports of staffing shortages and high workloads for employees
- Dissatisfaction with billing and administrative processes
- Occasional reports of perceived dismissiveness or lack of thoroughness by some providers
- Instances of perceived cleanliness or facility maintenance issues in broader hospital settings
In patients' words
"In and out within 30 minutes, and the NP was very friendly and thorough."
— Birdeye review (Glenmont location)"Waste of money and time."
— Birdeye review (Glenmont location)"Constantly understaffed."
— Indeed employee reviewMore clinics in Rensselaer
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