YOUR GUIDE MENTAL HEALTH & ADDICTION SERVICES
Social Work • Rensselaer, NY
Ratings by platform
- Birdeye (Aggregated Google Reviews): 2.5 out of 5 stars (15 reviews)
What patients say
Patients praise
- Comprehensive mental hygiene services promoted by the county department
- Existence of specialized support including peer advocacy and recovery specialists
- Available continuum of services for diverse age groups and needs
Common complaints
- Difficulty reaching staff via telephone
- Reports of inadequate care in institutional settings within the region
- Concerns regarding privacy and institutional policies
In patients' words
"It would be nice if someone answered the phone when you called. I'm not even getting voice mail. Yup, this shows they really care.. Guess I'm on my own....."
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