Franciscan Health Rensselaer - Medical Outreach Building (MOB)
Occupational Therapy • Rensselaer, NY
Ratings by platform
- MedicalRecords.com: 2.7 out of 5 (22 reviews)
- Yelp: 1.7 out of 5 (3 reviews)
- Vivian Health: 5.0 out of 5 (2 reviews)
What patients say
Patients praise
- Some patients reported positive experiences with specific nursing and allied health staff who were described as wonderful or helpful
- High average provider-specific ratings for certain Franciscan Physician Network practitioners
Common complaints
- Reports of poor bedside manner and dismissive treatment by some medical staff
- Concerns regarding emergency department experiences and wait times
- Negative anecdotes involving communication issues and interpersonal conflicts between staff and patients
In patients' words
"There was a male nurse that was wonderful and he was trying to make up for the lack in bed side manner the Dr. had."
— MedicalRecords.com review"I wish I had been warned about this facilities poor reputation... the nurses, resp. therapist and other staff were very nice and apologized profusely for this Drs actions."
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