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Franciscan Health Rensselaer - Medical Outreach Building (MOB)

Occupational Therapy • Rensselaer, NY

★★★☆☆2.8/527 reviews across 3 platforms

Ratings by platform

  • MedicalRecords.com: 2.7/5 (22 reviews)
  • Yelp: 1.7/5 (3 reviews)
  • Vivian Health: 5.0/5 (2 reviews)

What patients say

Patients praise

  • Some patients reported positive experiences with specific nursing and allied health staff who were described as wonderful or helpful
  • High average provider-specific ratings for certain Franciscan Physician Network practitioners

Common complaints

  • Reports of poor bedside manner and dismissive treatment by some medical staff
  • Concerns regarding emergency department experiences and wait times
  • Negative anecdotes involving communication issues and interpersonal conflicts between staff and patients

In patients' words

"There was a male nurse that was wonderful and he was trying to make up for the lack in bed side manner the Dr. had."

— MedicalRecords.com review

"I wish I had been warned about this facilities poor reputation... the nurses, resp. therapist and other staff were very nice and apologized profusely for this Drs actions."

— MedicalRecords.com review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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