
St. Peter's Health Partners OBGYN
Obstetrics & Gynecology • Rensselaer, NY
What patients say
Patients praise
- Highly professional, patient, and thorough care from specific providers
- Strong communication skills, with doctors being described as willing to answer all questions and provide necessary time for patients
- Expertise in specialized areas such as robotic and laparoscopic surgery and pelvic pain treatment
Common complaints
- Difficulty scheduling appointments and long wait times for callbacks regarding test results and refills
- Dissatisfaction with billing practices, including issues with balance billing and unclear payment policies
- Poor communication from office staff, including perceived unprofessionalism and dismissiveness
- Feeling of being rushed or unheard during consultations, with reports of medical jargon being used without adequate explanation
In patients' words
"I have never been treated so poorly as a patient. The nurses take days to get back to the patients regarding tests results and prescription refills... Being told you have cancer and then have to fight with the office to even get you to call them back is unacceptable."
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