Primary Care - Albany Medical Center
Internal Medicine • Rensselaer, NY
Ratings by platform
- Vitals: 4.2/5 (31 ratings (Dr. Patricia Jolie))
- WebMD: 4.5/5 (32 ratings (Dr. Patricia Jolie))
- Birdeye: 2.5/5 (77 reviews (Albany Medical Center Internal Medicine Group))
- Vitals: 3.2/5 (17 ratings (Dr. Michael Katz))
- Ratings.MD: 4.9/5 (259 ratings (Dr. Keith Rebehn))
What patients say
Patients praise
- Strong appreciation for individual physicians' clinical expertise and bedside manner
- Long-term patient relationships (some spanning decades)
- Recognition for high-quality care, preventive health services, and patient satisfaction in specific system practices
- Accessibility in urgent situations reported by some patients
Common complaints
- Difficulties with administrative processes (scheduling appointments, long wait times, lack of follow-up)
- Concerns regarding staff communication and perceived rudeness or unprofessionalism
- Issues with billing and insurance procedures
- Reports of sub-optimal clinic environments or cleanliness in specific facilities
In patients' words
"Dr. Jolie is the best doctor that I have ever had, she is very caring and takes the time to listen and leaves no stone unturned."
— Vitals review for Dr. Patricia Jolie"I will never enter through those doors again, full of incompetent, rude and unhelpful staff."
— Birdeye review for Albany Medical Center Internal Medicine Group"The staff there are exceptionally polite, understanding, and caring... He is a real asset to your organization."
— Ratings.MD review for Dr. Keith Rebehn"I never really feel like he knows what he is doing, there doesn't seem to be much follow through or up. Bedside manner has a lot to be desired."
— Vitals review for Dr. Michael KatzMore clinics in Rensselaer
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