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Albany Medical Center

Internal Medicine • Rensselaer, NY

★★★★☆4.3/5416 reviews across 5 platforms

Ratings by platform

  • Vitals: 4.2/5 (31 reviews)
  • WebMD: 4.5/5 (32 reviews)
  • Birdeye: 2.5/5 (77 reviews)
  • Vitals: 3.2/5 (17 reviews)
  • Ratings.MD: 4.9/5 (259 reviews)

What patients say

Patients praise

  • Strong appreciation for individual physicians' clinical expertise and bedside manner
  • Long-term patient relationships (some spanning decades)
  • Recognition for high-quality care, preventive health services, and patient satisfaction in specific system practices
  • Accessibility in urgent situations reported by some patients

Common complaints

  • Difficulties with administrative processes (scheduling appointments, long wait times, lack of follow-up)
  • Concerns regarding staff communication and perceived rudeness or unprofessionalism
  • Issues with billing and insurance procedures
  • Reports of sub-optimal clinic environments or cleanliness in specific facilities

In patients' words

"Dr. Jolie is the best doctor that I have ever had, she is very caring and takes the time to listen and leaves no stone unturned."

— Vitals review for Dr. Patricia Jolie

"I will never enter through those doors again, full of incompetent, rude and unhelpful staff."

— Birdeye review for Albany Medical Center Internal Medicine Group

"The staff there are exceptionally polite, understanding, and caring... He is a real asset to your organization."

— Ratings.MD review for Dr. Keith Rebehn

"I never really feel like he knows what he is doing, there doesn't seem to be much follow through or up. Bedside manner has a lot to be desired."

— Vitals review for Dr. Michael Katz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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