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Rensselaer City Clinic

Counseling/Psychology • Rensselaer, NY

What patients say

Patients praise

  • Kind reception/staff and doctors taking time to address concerns (Nextdoor)
  • Convenience/streamlined care features such as using an app for many tasks and labs on-site (Nextdoor)
  • Professional/helpful guidance emphasized in other Rensselaer County health-department style feedback (Trustburn)

Common complaints

  • Online scheduling/appointment process frustrations and miscommunication about appointment location/provider (Birdeye)
  • Difficulty contacting practice/scheduling and perceived practice/provider changes (Birdeye)
  • Overall sentiment not uniformly positive across nearby/related clinics (mixed evidence across sources)

In patients' words

"“They took the time to address everything. The receptionists also were very kind. I love that we can do most things through the app and labs were done in the same place as well.”"

— Nextdoor page for St. Peter's Rensselaer Health Center

"“Walk-in for care at St. Peter's Urgent Care- East Greenbush… The average rating is 3.7 out of 5.”"

— Solv profile for St. Peter's Urgent Care- East Greenbush

"“Worst place ever… I drive 40 minutes to my appointment only to be told once I get there that my appointment is not with my provider…”"

— Birdeye reviews snippet for Capital Region Family Health Care - East Greenbush

"“The staff was extremely helpful and provided me with all the necessary information and guidance… I highly recommend their services.”"

— Trustburn reviews for Rensselaer County Department of Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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