Tower Health Urgent Care - Wyomissing
Urgent Care • Reading, PA
Ratings by platform
- BerksConnect/PR Reviews aggregator: 3.7 out of 5 stars (316-335 reviews)
- BestProsInTown: Not specified (aggregated) (118 reviews)
- Yelp (Brand-wide): 2.5 out of 5 stars (275 reviews (brand-wide))
What patients say
Patients praise
- many patients appreciate the convenience and cleanliness of the facility
- some staff members, including specific physician assistants and nurses, are praised for being kind, knowledgeable, and efficient
- efficient service for routine testing and minor injuries for some patients
Common complaints
- inconsistent wait times, ranging from quick to several hours
- reports of unprofessional or rude front desk staff
- concerns over medical competence, including potential misdiagnoses or incomplete care
- billing disputes or perceived overcharging
In patients' words
"I was in and out in 20 minutes, I couldn’t believe it. This is the only urgent care I will ever go to!"
— BerksConnect review"The absolute worse healthcare facility... They overcharge and do not refund... the wait was 2 1/2 hours because they allowed 2 people that came after me to go in front of me."
— Yelp review"This place is a joke. They put me on two medications that I'm allergic to and didn't care what happened to me."
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