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Urgent Care, Telehealth, & Walk-In Clinic | Patient First Wyomising logo

Urgent Care, Telehealth, & Walk-In Clinic | Patient First Wyomising

Urgent Care • Reading, PA

★★★★☆4.3/51,192 reviews across 2 platforms

Ratings by platform

  • BerksConnect: 4.4/5 stars (1138 reviews)
  • Yahoo/Yelp/MapQuest: 3/5 stars (54 reviews on Yahoo, 47 reviews on Yelp)

What patients say

Patients praise

  • Convenience of quick check-in and short wait times for some patients
  • Clean and well-maintained facility environment
  • Accessibility of on-site labs and X-ray services
  • Some staff members noted as attentive, kind, and professional

Common complaints

  • Billing and coding errors causing unexpected out-of-pocket costs
  • Long wait times, sometimes exceeding two hours
  • Perceived poor bedside manner or dismissiveness from some providers
  • Inconsistent communication regarding diagnoses, prescriptions, or post-visit instructions
  • Frustration with administrative and customer service responsiveness

In patients' words

"The billing department did not bill my visit as 'preventive care'… I had to pay over $200 out of pocket… Patient First is refusing to make any changes."

— BerksConnect review

"The wait time is absolutely ludicrous anytime you go here. At least 2+ hours. It used to be so efficient at this location but something has changed and not for the better."

— Yahoo/MapQuest review

"We love Patient First in Wyomissing. Everyone is wonderful and Ed Price really goes above and beyond to make sure patients are well taken cared of and informed."

— MapQuest review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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