Reading Primary Care Clinic & Doctor's Office in Reading, PA
Primary Care • Reading, PA
Ratings by platform
- Oak Street Health Reading Primary Care Clinic: 4.55/5 (84 ratings)
- Oak Street Health Reading Primary Care Clinic (BerksConnect): 4.5/5 (30 reviews)
- Genesis Primary Family Medicine (BerksConnect): 3.9/5 (31 reviews)
- Reading Hospital Family Health Care Center (BerksConnect): 3.0/5 (23 reviews)
- Dr. Brian R. Kane, MD (Vitals): 4.8/5 (87 ratings)
- Dr. David McCall, MD (Healthgrades): 4.5/5 (55 ratings)
What patients say
Patients praise
- Physician competence, knowledge, and experience
- Compassionate, personalized care from clinicians
- Welcoming atmosphere in some clinic settings
- Effective communication and understanding by specific doctors
Common complaints
- Difficulty reaching offices by phone for scheduling or inquiries
- Reports of rude, dismissive, or unprofessional administrative and reception staff
- Long wait times despite having appointments
- Concerns regarding disorganized record-keeping and follow-up failures
In patients' words
"They do not return their patient's calls, it is impossible to get an appointment within a reasonable time frame (you may as well go to urgent care or a hospital), they are not patient/customer service oriented at all..."
— Patient review of Tower Health Medical Group Family Medicine-Gateway"No one ever answers the phone when you call to schedule an appointment..."
— Patient review of Reading Hospital Family Health Care Center"Dr. McCall is very caring and knowledgeable. No complaints whatsoever. He is a real understanding person."
— Patient review of Dr. David McCall, MD"Dr. Kleiman has been my family physician for many years now and I would not want to go to any other doctor. He does what is needed to properly and accurately diagnos your medical issue, he takes the time to actually explain your results AND in terms which you can fully understand."
— Patient review of Dr. Louis M. Kleiman, DOMore clinics in Reading
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