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Family Medicine in Reading, PA - Find a UPMC Provider logo

Family Medicine in Reading, PA - Find a UPMC Provider

Primary Care • Reading, PA

★★★★★4.8/5358 reviews across 6 platforms

Ratings by platform

  • Healthgrades (24 reviews)
  • Vitals: 4.8/5 (87 reviews)
  • Vitals: 4.6/5 (23 reviews)
  • UPMC providers portal: 4.9/5 (85 reviews)
  • UPMC providers portal: 4.9/5 (94 reviews)
  • UPMC providers portal: 4.8/5 (69 reviews)

What patients say

Patients praise

  • Providers listen to patients and communicate clearly
  • Doctors/clinicians spend time and avoid rushing
  • High likelihood of recommendation / strong patient satisfaction
  • Holistic, thorough care and responsiveness to concerns

Common complaints

  • Some patient reviews report negative experiences such as rude/unprofessional staff or not following through
  • A lower rating compared with other providers (e.g., 1-star share) indicates mixed experiences

In patients' words

"“He takes his time with his patients and addresses all concerns.”"

— UPMC provider page for Dr. Ernest M. Josef

"“She always listens and cares about her patients… you never feel like she's brushing off a concern you have.”"

— UPMC provider page for Stacey Lavon Rotz, PA-C

"“Staff very rude… he does not listen to the patient nor does he follow through scheduling tests properly.”"

— Vitals page for Dr. Diane T. Bonaccorsi

"“She was absolutely amazing with me… I had experienced many health issues… and I have never felt comfortable or in safer hands…”"

— Healthgrades page for Dr. Amy Guiles-Lachina

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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