Family Medicine in Reading, PA - Find a UPMC Provider
Primary Care • Reading, PA
Ratings by platform
- Healthgrades: 3.8 Star Rating (24 reviews) (24 reviews)
- Vitals: 4.8 out of 5 stars (87 ratings; 64 written reviews (sample shows 1–10 of 64))
- Vitals: 4.6 out of 5 stars (23 ratings; 7 written reviews (sample shows 1–7 of 7))
- UPMC providers portal: 4.9 out of 5 (345 ratings; 85 reviews) (85 reviews)
- UPMC providers portal: 4.9 out of 5 (377 ratings; 94 reviews) (94 reviews)
- UPMC providers portal: 4.8 out of 5 (244 ratings; 69 reviews) (69 reviews)
What patients say
Patients praise
- Providers listen to patients and communicate clearly
- Doctors/clinicians spend time and avoid rushing
- High likelihood of recommendation / strong patient satisfaction
- Holistic, thorough care and responsiveness to concerns
Common complaints
- Some patient reviews report negative experiences such as rude/unprofessional staff or not following through
- A lower rating compared with other providers (e.g., 1-star share) indicates mixed experiences
In patients' words
"“He takes his time with his patients and addresses all concerns.”"
— UPMC provider page for Dr. Ernest M. Josef"“She always listens and cares about her patients… you never feel like she's brushing off a concern you have.”"
— UPMC provider page for Stacey Lavon Rotz, PA-C"“Staff very rude… he does not listen to the patient nor does he follow through scheduling tests properly.”"
— Vitals page for Dr. Diane T. Bonaccorsi"“She was absolutely amazing with me… I had experienced many health issues… and I have never felt comfortable or in safer hands…”"
— Healthgrades page for Dr. Amy Guiles-LachinaMore clinics in Reading
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