Reading Hospital Family Health Care Center
Primary Care • Reading, PA
Ratings by platform
- BerksConnect: 3.0/5 (23)
- USCompanies.net: 1/5 (1)
What patients say
Patients praise
- Patient loyalty to specific doctors
- Personalized care from some providers
- Continuity of care if admitted to Reading Hospital
- Educational environment for residents promoting holistic, evidence-based care
Common complaints
- Difficulty reaching the office by phone for appointments
- Excessively long wait times for appointments
- Reports of rude or unprofessional staff behavior
- Concerns regarding patient respect and empathy
- Disorganization in administrative records
In patients' words
"I call there never able pick up phone stating that the voice call volume is busy"
— BerksConnect / USCompanies.net"The operator who answers the phone was extremely rude and aggressive."
— BerksConnectMore clinics in Reading
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