Monument Health Behavioral Health Center in Rapid City, ...
Psychiatry • Rapid City, SD
Ratings by platform
- LocalityBiz: 1/5 (implied by content) (not explicitly aggregated)
What patients say
Patients praise
- some reports of kind treatment on the adult side from specific patients
- appreciation for specific staff members (e.g., security)
Common complaints
- allegations of disrespectful or mean staff behavior
- concerns regarding patient safety, involuntary holding procedures, and restrictive measures
- complaints about facility maintenance, cleanliness, and comfort of beds
- criticism of administrative and billing practices at the broader hospital system
- reports of inadequate medical coordination for comorbid conditions like diabetes
In patients' words
"If I could, I would give it a zero review because the staff were mean and disrespectful, the food is horrible, the beds are disgusting, the bathroom and showers look like, they never get cleaned the staff don't know personal space."
— LocalityBiz User Review"However my husband has been here on the adult side and they are always kind to him, hopefully the adolescent side is different these days."
— LocalityBiz User ReviewMore clinics in Rapid City
Mental Health Services Rapid City
Patients praise: Many patients report highly empathetic, compassionate, and skilled care from individual clinicians and psychiatrists · Positive impact on long-term treatment of anxiety, depression, and trauma-related issues.
Monument Health Rapid City Clinic, Flormann Street
Patients praise: high professional standard of care and clinical expertise · staff frequently described as kind, efficient, and friendly.
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