MWI Health
Psychiatry • Rapid City, SD
What patients say
Patients praise
- Many patients report highly empathetic, compassionate, and skilled care from individual clinicians and psychiatrists
- Positive impact on long-term treatment of anxiety, depression, and trauma-related issues
- Some providers are praised for being good listeners and taking a collaborative approach to treatment
- Appreciation for staff who accommodate financial constraints or provide clear explanations of conditions and treatments
Common complaints
- Long wait times and difficulty scheduling new patient appointments
- Inconsistent communication and unreturned calls from administrative staff
- Reports of unprofessional, disrespectful, or dismissive conduct by some staff members
- Concerns regarding billing practices and transparency
- Specific negative experiences with inpatient behavioral health units, including complaints about facility cleanliness, restrictive policies, and perceived lack of medical care quality
More clinics in Rapid City
Monument Health Rapid City Clinic
Patients praise: high professional standard of care and clinical expertise · staff frequently described as kind, efficient, and friendly.
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