Orthopedic Excellence | Pullman Regional Hospital & ...
Orthopaedics & Sports Medicine • Pullman, WA
Ratings by platform
- MedicalRecords.com: 3.2 out of 5 stars (53 reviews)
- Inland Orthopaedic Surgery (Dr. Steven Pennington) on Birdeye: 5.0 out of 5 stars (3 reviews)
- Healthgrades: 85% patient experience rating (10% above national average)
What patients say
Patients praise
- high levels of patient satisfaction and staff compassion reported in specialized departments like orthopedics
- strong surgical outcomes for orthopedic procedures such as joint replacements
- favorable reception of robotic-assisted surgery options
- high HCAHPS patient satisfaction rankings
Common complaints
- instances of perceived medical negligence or dismissive staff attitudes
- disappointment with administrative processes such as lost paperwork and misdiagnosis claims
- concerns regarding discharge protocols in the emergency department
In patients' words
"I’ve been in 10 different hospitals and Pullman Regional Hospital is at the top of the list."
— Patient testimonial regarding orthopedic surgery experience"The medical staff's decision to send me home in this condition felt negligent and unsafe."
— Patient complaint regarding ER experienceMore clinics in Pullman
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