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Dr. Jones

Internal Medicine • Pullman, WA

★★★★★4.9/540 reviews across 1 platform

Ratings by platform

  • Google / General aggregators: 4.9/5 (40 reviews)

What patients say

Patients praise

  • Highly valued patient care and provider interaction
  • Positive experiences with the direct primary care model accessibility (text/email/call responses)
  • Strong confidence in Dr. Shaleah Jones's knowledge and skills

Common complaints

  • Some public reviews express frustration with the direct primary care model if they are not familiar with it, or imply a preference for traditional insurance-based systems, though explicit negative complaints were not found in the search results.

In patients' words

"Jones, so much so, that we followed her to her new practice, Dawn MD. I feel very confident in her knowledge and skills, and very happy with her patient care."

— Healthgrades review

"You are, literally, throwing money away and receiving an inferior product if you are not a patient at Dawn MD. Dr. Jones is the best..."

— Facebook review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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