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Heart & Vascular Care - MultiCare

CardiologyPullman, WA

★★★★★4.8/5790 reviews across 4 platforms

Ratings by platform

  • Birdeye (Palouse Heart Center): 2.5/5 stars (8 reviews) (8 reviews)
  • MultiCare (Dr. David Cleary): 4.7/5 stars (172 ratings) (172 ratings)
  • MultiCare (Dr. Jared Wyrick): 4.9/5 stars (341 ratings) (341 ratings)
  • MultiCare (Dr. Douglas Waggoner): 4.9/5 stars (269 ratings) (269 ratings)

What patients say

Patients praise

  • Highly rated individual cardiologists and specialists within the MultiCare system
  • Appreciation for providers who explain complex medical information clearly and thoroughly
  • Positive patient experiences highlighting kindness, concern, and effective communication from specific heart and vascular doctors

Common complaints

  • Concerns regarding rude or condescending bedside manner of specific practitioners
  • Reports of poor communication and mismanaged appointments or referrals
  • Dissatisfaction with billing processes and insurance claim handling within the MultiCare system
  • Frustration with long wait times and perceived lack of thorough medical attention in associated clinics

In patients' words

"Dr. Janout was rude, unprepared for my visit, condescending and unkind! I have never been treated so poorly by a doctor in my life!"

Birdeye Review (Palouse Heart Center)

"Dr. Wyrick is one of the kindest doctors I have ever had. He showed genuine concern, answered all my questions and more!"

MultiCare Provider Review (Dr. Jared Wyrick)

"Dr. Waggoner is a premier cardiologist! He really cares about his patients and has a fantastic memory of you as his patient."

MultiCare Provider Review (Dr. Douglas Waggoner)

"However, they cannot figure out how to bill insurance correctly... Because of this horrendous billing experience I a cannot recommend them."

Yelp Review (MultiCare)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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