Palouse Heart Center
Cardiology • Pullman, WA
Ratings by platform
- Birdeye (Palouse Heart Center): 2.5/5 (8 reviews)
- Vivian Health: 4.7/5 (3 reviews)
What patients say
Patients praise
- Efficient and fast check-in processes
- Friendly administrative and initial nursing staff reported in some cases
- Strong nurse communication scores compared to national averages
- High patient recommendation rates for the hospital overall
Common complaints
- Rudeness and lack of empathy from some providers and staff
- Poor communication regarding test results and medical procedures
- Concerns about dismissive attitude towards symptoms and failure to address urgent issues
- Reports of feeling like an inconvenience to medical staff
- Billing and overcharge concerns
In patients' words
"Dr. Janout was rude, unprepared for my visit, condescending and unkind! I have never been treated so poorly by a doctor in my life!"
— Birdeye (Palouse Heart Center)More clinics in Pullman
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