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Cardiology - Pullman - Providence

CardiologyPullman, WA

★★★☆☆2.5/58 reviews across 1 platforms

Ratings by platform

  • Birdeye (Palouse Heart Center): 2.5 out of 5 stars (8 reviews)

What patients say

Patients praise

  • High overall patient recommendation rates for Pullman Regional Hospital
  • Strong hospital-wide satisfaction scores (HCAHPS)
  • Positive reputation of the hospital as a whole for care and cleanliness

Common complaints

  • Rudeness and condescending demeanor by specific providers
  • Lack of preparedness for patient appointments
  • Confusion regarding scheduling and scope of services offered
  • Dissatisfaction with the assessment and diagnostic process

In patients' words

"Dr. Janout was rude, unprepared for my visit, condescending and unkind! I have never been treated so poorly by a doctor in my life!"

Birdeye Review

"None of the staff, including the Dr, could tell me why the results of the heart monitor weren't there. When I called later and talked to a manager I was told their office... does not do heart monitor results."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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