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Internal Medicine Doctors in Provo, UT | Utah Valley ...

Internal MedicineProvo, UT

★★★★★4.6/5434 reviews across 5 platforms

Ratings by platform

  • Intermountain Health (Dr. Justin N. Jones): 5.0/5.0 (293 ratings, 26 reviews (varies by source up to 313 ratings/29 reviews))
  • Healthgrades (Dr. Richard Olsen): 4.7/5.0 (9 ratings, 5 written reviews)
  • Healthgrades (Dr. Bryce Swenson): 4.4/5.0 (7 ratings, 2 written reviews)
  • Healthgrades (Dr. Reed Parkinson): 5.0/5.0 (3 ratings, 3 written reviews)
  • Birdeye (Utah Valley Clinic): 3.7/5.0 (122 reviews)

What patients say

Patients praise

  • physicians are frequently described as thorough, compassionate, and attentive listeners
  • patients appreciate providers who take time to explain treatment options and work collaboratively
  • many doctors receive high ratings for medical knowledge and effective long-term care management
  • several reports of staff being kind and helpful in specific offices

Common complaints

  • occasional reports of feeling rushed during appointments
  • difficulties with appointment scheduling or wait times
  • some patients report challenges with doctor follow-up or staff responsiveness regarding paperwork/tasks
  • a few instances of feeling unheard or dismissed by specific providers

In patients' words

"As always, he is attentive and listens while making you feel heard and not rushed. He is compassionate and knowledgeable. He is also very thorough with each and every visit."

Patient review of Dr. Justin N. Jones

"After 3 years of suffering and visits to many doctors, it was Dr. Parkinson who figured out the cause of my pain. He spent the time it took to finally fix me."

Patient review of Dr. Reed Parkinson

"Hard to get ahold of, gets mad if you leave multiple voicemails but hardly follows up. Hard to get an appointment."

Patient review of Dr. Michael Darley

"Not a good listener. Seems harried and I feel like he talks down to me. Appointments with him can be frustrating, and I feel like he lacks basic respect for me as a person."

Patient review of Dr. Richard Olsen

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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